STORE POLICY
Customer Care
At Abadi Jaya Birdnest we prioritize our customers and their shopping experience. Our customer care policy is designed ensure that every interaction is met with responsiveness and understanding. We believe that clear communication and support are key to building lasting relationships with our customers, and we aim to address all inquiries concerns in a timely manner. We encourage our customers to reach out to us with any questions or feedback. Our dedicated team is here to assist you with anything you may need, whether it’s product information, order assistance, or general inquiries. Your satisfaction is our top priority, and we are committed to making your experience with Birdnest Store enjoyable and fulfilling.
Privacy & Safety
At Abadi Jaya Birdnest, we value your privacy and are committed to protecting your personal information. When you interact with us—whether through our website, purchases, or customer service—we may collect details such as your name, contact information, payment details, and browsing behavior. This information is used strictly to process orders, improve our services, and communicate with you. We do not sell or share your personal data with third parties except where necessary to fulfill your order or comply with legal requirements.
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We take appropriate security measures to safeguard your data and ensure confidentiality. By using our services, you consent to the collection and use of your information as described in this policy. If you have any questions or would like to update or delete your information, please contact us at [Insert Email or Phone Number].
Wholesale Inquiries
We welcomes wholesale inquiries from local and international buyers who are looking for high-quality bird’s nest products. We offer competitive pricing, consistent supply, and customizable packaging options to suit your business needs—whether you're a retailer, distributor, or health & wellness brand. Our bird’s nest is carefully harvested, cleaned, and processed under strict quality standards to ensure safety, purity, and authenticity.
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For wholesale pricing, bulk orders, or partnership opportunities, please contact our sales team directly. We’ll be happy to provide product catalogs, samples, and discuss tailored solutions based on your requirements.
Payment Methods
- Credit / Debit Cards
- Alipay
- Local Bank Transfer